Frequently Asked Questions

1. Will my home be looked after properly?

Absolutely. We take great care in maintaining your property, conducting thorough checks before and after every guest’s stay to ensure everything stays in top shape.

2. What steps do you take to protect my property from damage or theft?

We use smart security tools like keyless entry and surveillance where appropriate, and carefully vet every guest to minimize risks and safeguard your home.

3. Is there a way for me to monitor how my property is performing?

Yes! You'll have access to a personalized dashboard where you can track bookings, income, occupancy rates, and other performance metrics in real time.

4. Who deals with urgent issues or maintenance requests?

Our support team is on call 24/7 to manage any emergencies or repairs that might come up, ensuring guests are looked after and your property is protected.

5. Can you manage my rental if I’m not living in the country?

Yes, many of our clients live overseas. We handle everything on the ground and keep you updated regularly through our owner portal.

6. Do I need to handle guest reservations myself?

Not at all. We manage listings, coordinate bookings, respond to inquiries, and handle everything related to guest reservations across top rental platforms.